Responsible Gaming
Gambling Should Be Entertainment
At austdgglenelg.com, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please only gamble with money you can afford to lose, and always set limits on your time and spending.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to use our website and participate in any gambling activities. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not use this service.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money to fund gambling or pay gambling debts
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or depressed when unable to gamble
- Friends or family expressing concern about your gambling habits
- Loss of interest in other hobbies and activities
- Unsuccessful attempts to cut back or stop gambling
Self-Help Tools & Safer Gambling Features
Most responsible online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Betting Limits: Control the maximum stake per spin or bet
- Session Time Limits: Set automatic session timers that log you out after a certain period
- Reality Checks: Regular pop-up reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling on a platform
We encourage you to use these tools to gamble responsibly. Check your account settings to activate these features.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available. Contact one of the following organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for Australians
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support and counselling for problem gamblers - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Help line: 1-800-GAMBLER (1-800-426-2537)
If You Need Help
There is no shame in seeking support. Problem gambling is treatable, and recovery is possible. If you believe you have a problem with gambling, please reach out to one of the support organisations listed above. They offer:
- Free, confidential counselling
- Practical advice on managing gambling urges
- Support for family members and loved ones
- Information on self-exclusion and other protective measures
Take action today. Contact a support service — help is just a call or click away.
This Responsible Gaming information is provided for guidance purposes. austdgglenelg.com is committed to promoting safe and responsible gaming. For the most up-to-date information on gambling harm minimisation and support services in Australia, please visit Gambling Help Online.